Irvine Interpretation ("Irvine Interpretation," "we," "us," or "our") respects your privacy. This Privacy Policy explains, in general terms, what personal information we collect through irvineinterpretation.com and when you contact us, how we use it, and when we may share it with others. It is written to be a plain-language overview and does not cover every situation — if you have questions about a specific circumstance, please contact us using the details below.
This Policy applies to information collected through our website and through our normal course of business (for example, when you request a quote, submit a job application, or otherwise communicate with us). It is intended to comply with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect personal information that you choose to provide to us, which may include your name, email address, phone number, company or organization, the content of your message or inquiry, and, if you apply for a role with us, information contained in your resume or application (such as work history and contact details). If you interact with our website, we may also collect limited technical information, such as general analytics about how our site is used.
How We Use Your Information
We use the information we collect to:
- respond to your inquiries and provide quotes, information, or requested services;
- process job applications and evaluate candidates;
- communicate with you about your request, booking, or event;
- operate, maintain, and improve our website and services; and
- meet legal, regulatory, or contractual obligations.
We do not use your personal information for purposes unrelated to the above without first obtaining your consent, unless permitted or required by law.
Sharing Your Information
We do not sell your personal information. We may share personal information with third-party vendors and service providers who perform services on our behalf, solely to help us fulfill your request or deliver our services — for example, providers that help us deliver email communications, host or operate our website, process bookings or applications, or support the interpretation, technical, or event services you have requested. We may also engage subcontracted interpreters, technicians, or event professionals where needed to fulfill a booking.
These service providers are only given the information reasonably necessary to perform their function, and are expected to protect it and use it only for the purposes we specify. Some service providers may be located outside Canada, in which case your information may become subject to the laws of that jurisdiction, including lawful access by foreign authorities.
We may also disclose personal information where required or permitted by law, such as to comply with a subpoena, legal process, or government request, or to protect the rights, property, or safety of Irvine Interpretation, our clients, or others.
Cookies and Analytics
Our website uses privacy-focused analytics tools designed to measure general site usage (such as page views) without identifying individual visitors or relying on tracking cookies. We do not use your website activity to build an individual profile for advertising purposes.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, or as required by applicable law, after which it is securely deleted or destroyed.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information in our custody. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may have the right to access, correct, or request deletion of personal information we hold about you, and to withdraw consent to our collection, use, or disclosure of your information (subject to legal or contractual restrictions). To make a request, contact our Privacy Officer using the details below. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for a business audience and are not directed at children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the date of the most recent version. Continued use of our website or services after an update constitutes acceptance of the revised Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:
Irvine Interpretation 294 Albert Street, Suite #200, Ottawa, ON K1P 6E6, Canada Email: info@irvineinterpretation.com Phone: (613) 458-5068